Tag: Data-Driven Decision Making

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Exploring Generative AI in the Banking Industry

Exploring Generative AI in the Banking Industry

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From streamlining customer service to redefining how data drives decisions, generative AI is pushing boundaries and unlocking new levels of innovation in the banking industry. 

But with these breakthroughs come complex challenges. In this episode, Alvin Chia, Head of Digital Assets Innovation, APAC at Northern Trust, and Manish Kogundi, Head of Digital Assets Technology, APAC at Northern Trust, examine the transformative capabilities of generative artificial intelligence in banking, its various use cases, barriers to adoption, and what the future holds for the industry. 

Key Highlights:

  • Learn how AI tools are redefining content creation and customer interaction, setting new standards for innovation in the industry
  • Discover current use cases in banking and how they are boosting customer satisfaction and operational efficiency
  • Examine the potential benefits and challenges of leveraging AI for researching and selecting stocks
  • Understand how AI can streamline regulatory and compliance workflows 
  • Learn about the obstacles banks face, from outdated infrastructure to data privacy concerns, and the steps needed to reskill employees for an AI-driven future
  • And much more!

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Rugby, Resilience, and Redefining Operating Models with Gary Paulin

Rugby, Resilience, and Redefining Operating Models with Gary Paulin

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Faster Forward welcomes Gary Paulin, Head of Global Strategic Solutions at Northern Trust. Gary’s journey has taken him from his family’s fruit farm in New Zealand to his current role in which he works to ensure Northern Trust’s solutions remain closely aligned with the fast-evolving requirements of clients around the world. He recounts his early days, fueled by a passion for rugby, and his career journey through to the present day. 

As well as insights from his career, Gary also shares perspectives on the transformational changes impacting Northern Trust’s asset owner and asset manager clients, and the key factors driving and changing their decision-making. 

Key Highlights:

  • Transition from rural beginnings in New Zealand to founding a brokerage house in London and current role as Head of Global Strategic Solutions for Northern Trust Asset Servicing
  • Views on the operating models, new investment tools, and ideas required for asset owners to navigate today’s very different market conditions from those of the recent past
  • Opportunities for business model optimization and improved margin resiliency for asset managers in response to today’s asset volatility and broken industry economics 
  • Thoughts on AI’s potential role in augmenting decision-making processes across the investment industry
  • The value of leveraging unique, internal data to secure competitive advantage 
  • And much more!

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